How Projects Really Work
Project life-cycle - How Projects Really Work How the customer explained it . . How the project leader understood it . . How the analyst designed it . . How the programmer wrote it . . What the beta testers received . . How the business consultant described it . . How the project was documented . . What operations installed . . How the customer was billed . . How it was supported . . What marketing advertised . . How it performed under load . . . How patches were applied . What the customer really needed . . . . . . . . . . . The Open Source version